Your privacy is important. Therefore, we will process your personal data with care.
This privacy statement will explain which personal data we collect from you, with which purpose, who we share this personal data with and how we secure it. This privacy statement applies to website visitors, registrants to our events and job applicants.
What is personal data?
Personal data is any data that can identify an individual. Someone is identifiable if his or her identity can be established without disproportionate effort. Both data used to directly identify a person (such as name and address) as data used to indirectly identify a person (pseudonymous data, IP addresses etc) count as personal data.
Personal data processed by Metcoex, FAED Group
Metcoex, as part of FAED Group, processes different categories of personal data in the course of its business activities. We collect personal data through the contact form and complaint form on our website.
Personal data collected through the website
Contact form Our website offers the possibility to fill in a contact form. With this contact form Metcoex records and processes the following personal data:
- E-mail address
- Region and country
- Your question or complaint
The information and data which you provide by filling in the contact form are only used to answer or handle your question or complaint. If necessary, we will use the information in order to contact you in the context of this question.
A cookie, also known as an HTTP cookie, web cookie, or browser cookie, is usually a small piece of data sent from a website and stored in a user’s web browser while a user is browsing a website. When the user browses the same website in the future, the data stored in the cookie can be retrieved by the website to notify the website of the user’s previous activity. Cookies were designed to be a reliable mechanism for websites to remember the state of the website or activity the user had taken in the past. This can include clicking particular buttons, logging in, or a record of which pages were visited by the user even months or years ago. Third parties, such as Doubleclick.net, Google Analytics and AddThis, may change cookies or issue cookies other than those listed below.
Google Tag Manager
Google Tag Manager is a tag management system that allows you to quickly and easily update tags and code snippets on your website or mobile app, such as those intended for traffic analysis and marketing optimization. The tag management system reduces errors and frees Metcoex from having to involve a developer when configuring tags.
Identification via a personal unique code
Metcoex’s website may also place cookies when log-in is completed for the first time. This cookie contains a unique code. It will assist you in using the full functionality of the site such as registering for an event you were invited to. Any personal information you provide to Metcoex via our website is not stored in the cookie, but is kept in the data warehouse behind our site. Your personal information is not transferred to any third party.
For more information about the options regarding the acceptance of cookies, please consult the help function in your browser or click this link.
Social media buttons
On our website we provide you with buttons in order to share a webpage on social networks such as Twitter and Facebook. These buttons work through a code owned by the respective social network company. This code will place a cookie on your hard drive. We have no control over this code or cookie and thus refer you to their policies (which change frequently).
However, as far as we are aware, the information collected through these cookies is, or is made, anonymous and transferred to the respective issuer of the cookie.
Security and data protection
To protect your privacy and the confidentiality of your personal data, Metcoex implemented appropriate technical and organizational measures. To prevent misuse of personal data through the website, we have enabled encryption on our website. Through this encryption, the data traffic between you and the webserver is inaccessible for unauthorised parties.
In addition, the entire network infrastructure is scanned for viruses, malware and intrusion attempts. The managing and protection of personal data is based on the internationally recognized security standard ISO 27001. Regular check-ups of Metcoex’s infrastructure and the security processes are done by independent auditors.
Right to access, addition, correction and deletion You have the right to access your own personal data. You can submit a request to Metcoex to review which personal data was recorded about you and for what purposes. To prevent abuse of this right, we ask you to specify which personal data you wish to access. To make this request you can contact firstname.lastname@example.org
To verify your identity, we ask you to send a copy of your identity card or driving license.
Metcoex will not store personal data longer than necessary for the purposes of the processing. We will keep the personal information that you provide to us via the contact form as long as necessary to handle your question or complaint.
Personal information provided by job applicants will be stored until four weeks after the application process is ended or one year if the personal data is being stored with the consent of the data subject.
Metcoex can change the privacy statement at any moment. We will make an announcement of these changes on our website. Older versions of our privacy statement will be stored in our archives.